Fig. 4. Conceptual decision-making diagram. Decision making by water users on the Paraíba do Sul before and after the new water policy. Arrows represent direction of water-use decision making and coordinated information flow. Ovals in the “After” diagram show committees and are dashed to show that they are open to outside interaction and participation. Notice the committee and membership overlap, streamlined water-use decisions, and enhanced flow of information from the river to committees in the “After” diagram compared with the relatively uni-directional and isolated decision making of the first diagram.